Privacy Policy

1. Who We Are

MNAG Limited (“we”, “us”, “our”) provides bookkeeping and accounting services to businesses and individuals in the United Kingdom.

Registered office: 72 High Street, London E15 2QB
Company number: 16758477
Email: hello@mnag.co.uk

We are committed to protecting your personal data and handling it responsibly. MNAG Limited is registered with the Information Commissioner’s Office (ICO) as a data controller.

2. The Personal Data We Collect

We may collect and process the following types of personal data:

• Name
• Email address
• Telephone number
• Business name
• Business contact details
• Information you provide through our contact form or communications
• Financial and accounting information necessary to provide our services

We only collect data that is relevant to the services we provide.

3. How We Use Your Personal Data

We use your personal data to:

• Respond to enquiries and provide information about our services
• Deliver bookkeeping, accounting, payroll, VAT, and related professional services
• Maintain client records and comply with legal and regulatory obligations
• Communicate with you about your account or services
• Improve our services and business operations

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Contract: To provide services you have requested
• Legal obligation: To comply with tax, accounting, and regulatory requirements
• Legitimate interests: To operate and improve our business and respond to enquiries

5. Sharing Your Information

We may share your personal data with trusted third parties where necessary to provide our services or meet legal obligations. These may include:

• Software providers (for example, accounting or payroll systems)
• Professional advisers (such as legal or compliance advisers)
• Government authorities or regulators where required by law
• IT, scheduling, and website service providers (including Cal.com, which securely processes your booking information when you schedule an appointment)

All third parties are required to protect your data and use it only for legitimate business purposes and in accordance with our instructions.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, regulatory, and accounting requirements.

Typically, financial and client records are retained for 6 years after the end of the relevant financial period, in line with UK regulatory requirements.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. These measures may include:

• Secure cloud-based systems
• Password protection and access controls
• Regular data backups

8. Your Data Protection Rights

Under UK data protection law, you have rights including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data (where applicable)
• The right to restrict or object to processing
• The right to data portability

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website uses essential cookies necessary for the operation of the site and to remember your cookie preference.

We also use an embedded booking calendar provided by Cal.com. If you choose to load it, Cal.com may place its own functional cookies or use similar technologies to manage your booking session and time zone preferences.

For more detail, please see our Cookie Policy.

If we introduce analytics or tracking cookies in the future, we will update this policy and provide appropriate notices where required.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

MNAG Limited
Email: hello@mnag.co.uk

For data protection enquiries, please contact: Mahalingam Narayanaswamy, Director

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website.